Information We Collect

When you use nexariviona's budgeting platform, we gather different types of information. Some you give us directly, and some we collect automatically as you interact with our services.

Personal Information You Provide

This includes data you actively share with us:

• Your name, email address, and phone number when you create an account
• Billing details and payment information for subscription services
• Financial data you input for budgeting purposes, like income sources and expense categories
• Communication records when you contact our support team or participate in surveys
• Profile preferences and settings you configure within your account

Automatically Collected Data

Our systems collect certain technical information to help the platform function properly:

• Device information including browser type, operating system, and screen resolution
• IP addresses and general location data (city and country level, not precise coordinates)
• Usage patterns like which features you access and how long you spend on different sections
• Cookie data and similar tracking technologies that help remember your preferences

How We Use Your Information

We're not in the business of selling your data. Everything we collect serves specific purposes related to making our budgeting platform work better for you.

Core Service Operations

Most of your data helps us deliver the basic functionality you signed up for. This means processing your budget entries, generating reports, sending notifications about spending patterns, and keeping your account secure. We also use your information to troubleshoot technical issues and improve overall system performance.

Product Development

Understanding how people use nexariviona helps us build better features. We analyze usage patterns in aggregate form to see which tools get the most traction and where users struggle. This guides our development roadmap for future updates scheduled throughout 2026 and beyond.

Communications

We'll send you emails about your account activity, important updates to our service, and occasional educational content about personal finance management. You can control most of these communication preferences in your account settings, though we'll still need to send critical service notifications.

Information Sharing and Disclosure

Your data doesn't just float around freely. We have strict controls on who sees what and under which circumstances.

Service Providers

We work with carefully vetted third-party companies that help us run the platform. This includes cloud hosting providers, payment processors, and analytics tools. These partners only access the minimum data necessary to perform their specific functions and are bound by confidentiality agreements.

Legal Requirements

Sometimes Australian law requires us to disclose information. This might happen in response to valid court orders, regulatory investigations, or when necessary to protect someone's safety. We evaluate each request carefully and only provide what's legally required.

Business Transfers

If nexariviona ever merged with another company or got acquired, your information would transfer as part of that transaction. Any new owner would need to honor the commitments we've made in this privacy policy.

Your Rights Under Australian Privacy Law

The Australian Privacy Principles give you significant control over your personal information. Here's what you can do and how to exercise these rights.

How to Exercise Your Rights

Send privacy-related requests to our dedicated team at contact@nexariviona.com with the subject line "Privacy Request." Include your account email and specify which right you want to exercise. We'll verify your identity and respond within the timeframes required by Australian law.

For urgent privacy concerns, call us at +61424021459 during business hours. Our office at Centro Bankstown 2, 41 North Terrace, Bankstown NSW 2200 also accepts written privacy requests.

Data Security Measures

Protecting your financial information takes serious effort. We've implemented multiple layers of security to keep your data safe from unauthorized access.

Technical Safeguards

All data transmitted between your device and our servers uses industry-standard encryption protocols. Your financial information sits behind firewalls and gets encrypted at rest using AES-256 encryption. We conduct regular security audits and penetration testing to identify potential vulnerabilities before they become problems.

Access Controls

Only authorized nexariviona employees can access user data, and even then, access is limited to what's necessary for their specific job function. We maintain detailed logs of who accesses what data and when. All staff members complete mandatory privacy and security training.

Account Security

You play a role in security too. Choose strong, unique passwords for your nexariviona account. We offer two-factor authentication as an extra layer of protection, which we strongly recommend enabling. Never share your login credentials with anyone.

Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies. These small data files help the platform remember your preferences and understand how people use our service.

Types of Cookies We Use

• Essential cookies that make the platform function properly, like keeping you logged in
• Analytics cookies that help us understand which features get used most often
• Preference cookies that remember your dashboard layout and notification settings
• Performance cookies that monitor load times and identify technical issues

You can control cookie settings through your browser preferences, though disabling certain cookies might affect how well the platform works. We don't use third-party advertising cookies since we don't run ads within the application.

International Data Transfers

nexariviona primarily operates within Australia, and we store your data on servers located in Australian data centers. However, some of our service providers operate globally, which occasionally means your information might get processed outside Australia.

When international transfers happen, we ensure appropriate safeguards are in place through standard contractual clauses approved by Australian privacy authorities. These agreements require overseas partners to maintain equivalent privacy protections.

Children's Privacy

nexariviona's budgeting platform isn't designed for children under 18. We don't knowingly collect personal information from minors. If you're a parent who discovers your child has created an account, contact us immediately and we'll delete the associated data.

Changes to This Policy

Privacy practices evolve as our platform grows and regulations change. We'll update this policy periodically to reflect those changes. Significant modifications will trigger an email notification to all active users at least 30 days before the new terms take effect.

The "Last Updated" date at the top of this page shows when we most recently revised the policy. We recommend checking back occasionally, especially if you haven't logged in for several months.